Course Refund Policy

Refund Eligibility

We are committed to your satisfaction with our course. If for any reason you are not completely satisfied, we offer a 30-day money-back guarantee from the date of your initial purchase. Please read below for details on eligibility and process.

30-Day Money-Back Guarantee

– You may request a full refund within 30 days of your initial purchase date. No refunds will be available after this 30-day period.
– To be eligible for a refund, you must have purchased the course directly through our official website or authorized platforms.

Conditions for Refund

– To initiate a refund, you must contact our support team within the 30-day window, providing the transaction details and a brief explanation of why you are not satisfied with the course. This helps us to understand your needs better and to improve our offerings.
– Once your refund is processed, your access to the course materials will be revoked. You will no longer be able to view or complete the course.
– Any shared links to your certificate of completion will be deactivated upon the processing of the refund. The certificate will no longer be valid, and any attempts to access it via the previously shared link will result in an error message.
– Refunds may take up to 7-10 business days to appear on your bank or credit card statement, depending on your financial institution.

Non-refundable Circumstances

– If the course was purchased as part of a package or bundle with other courses or products, the refund would only be applicable to the portion of the cost attributed to the course in question.
– Refunds will not be granted if any content from the course has been downloaded, copied, or stored in an offline environment.
– No refunds will be issued for accounts that have violated the terms of service, which includes, but is not limited to, sharing course content without permission.

Processing Your Refund

– To request a refund, please contact our support team providing the necessary purchase details.
– Our team will guide you through the process and may request additional information to verify your purchase.
– We will notify you via email once your refund has been approved and processed.

Contact Us

If you have any questions or concerns about our refund policy or the process to request a refund, please contact our customer service team for assistance. Our goal is to ensure that your experience with our course is positive, even if you decide it’s not the right fit for you.

Policy Amendments

This refund policy is subject to change at the discretion of the course provider. Any changes will be posted on our website and will be effective immediately upon posting.

By purchasing our course, you acknowledge that you have read, understood, and agreed to be bound by this refund policy.